Privacy Policy

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Full name
• Email address
• Phone number
• Project location, property details or other information you provide
• Any message, document or image you share via our website forms or WhatsApp

b. Automatically Collected Data

• IP address
• Browser type and version
• Device information (mobile / desktop)
• Pages visited and time spent on the site
• Referral source and basic location data (when available)

2. How We Use Your Information

• To respond to inquiries, requests, or project communications.
• To communicate with you via email, phone, or WhatsApp.
• To send updates, promotional information or offers only where you have given consent.
• To improve our website, services and user experience.
• To maintain security, detect and prevent fraud or abuse.
• To comply with legal obligations.

3. WhatsApp Communication

By contacting us via WhatsApp or submitting your phone number through our website forms, you consent to receive communications related to your inquiry, project updates, and other transactional messages through WhatsApp.

We treat WhatsApp messages and phone numbers as business contact information and use them only for business communication, project coordination, and customer support unless you opt-in for marketing.

4. Sharing and Disclosure

We do not sell or rent your personal data. We may disclose personal information only in the following limited circumstances:

• To trusted third-party service providers who help with website hosting, analytics, communications or other operational services (these parties are contractually bound to keep your data secure).
• When required by law, regulation, or legal process, or to protect our rights or safety.
• To enforce our terms, protect our users, or respond to lawful requests from public authorities.

5. Cookies and Analytics

We use cookies and analytics tools (for example, Google Analytics) to analyze website traffic and user behavior, improve the website, and provide features. Cookies are small files stored on your device. You may disable cookies through your browser settings, but some features of the website may not work properly if cookies are disabled.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. Please avoid sharing highly sensitive personal information (such as financial account numbers or identity document images) over public chat channels unless specifically requested and secured.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal exceptions).
• Withdraw consent to marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites (for example social media or partner sites). We are not responsible for the privacy practices or content of third-party websites. Please review the privacy policy of any site you visit.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at the email above.